Communication & Engagement

In the healthcare industry’s shift to value-based care, communication and engagement play an important role in improving quality and containing costs.

Along with further integration and transparency, patients have the opportunity for self-management. The Institute for Healthcare Improvement (IHI) notes that “Patients with chronic illness need support, as well as information, to become effective managers of their own health.” (Source) To become stewards of their own well-being, real-time access to and exchange of information are critical components of chronic disease management, especially as home-based caregivers and other community resources are increasingly involved in patient care. With a fragmented environment, patients and caregivers have the need for more control.

HSBlox provides end-to-end communication tools and infrastructure for care team data exchange, making patient-centered programs successful and sustainable.

Communication Engine (YantraTM)

Yantra is an end-to-end solution that securely protects your documents, scanned images, messages, audio & video files, and file attachments---extending your organization for mobile, remote, and on-the-go communication needs---where digital and physical environments converge.

Differentiating Capability

Business Value Delivered

Supported Protocols / Formats

  • Support for B2B and B2C use cases
  • Enabled for attachments in protocols
  • Rules engine activation for use in event-based communications automation
  • Email
  • Short Message Service (SMS)
  • Multi-media Message Service (MMS)
  • WhatsApp
  • Form based interface
  • Easily combine enterprise data with new data processed by the engine to drive insight
  • Natural Language Processing (NLP)
  • Ontologies automatically applied and stored
  • Co-relation service for optimized analytics
  • PDF
  • Form based data /Free-form text
  • Images (JPG, JPEG, PNG)
  • Real-time or batch translation from English
  • At the User-Level
  • Spanish
  • Permissioned Access
  • Templatized, branded communication assets
  • Exportable archived messages
  • Scalable NLP search and Ad-hoc messaging
  • REST API enabled

Let's Connect!

If your organization is considering adopting or has faced challenges with implementing value-based care, connect with HSBlox.